Last Updated: September 15, 2026

Thank you for shopping with wyze.com! We are committed to getting your order to you as quickly and securely as possible. Please review our shipping policy below to learn more about our fast fulfillment and delivery methods.

1. Shipping Destinations

We currently offer shipping exclusively to destinations within:

• United States (including the contiguous U.S., Alaska, and Hawaii)
• Canada

Note: We currently do not ship to U.S. territories, military APO/FPO/DPO addresses, or international locations outside of the US and Canada.

2. Shipping Costs (100% Free Shipping)

• Cost: FREE on all orders—no minimum purchase required!
• There are no hidden fees, handling charges, or unexpected costs at checkout. The price you see on the product page is the final price you pay.

3. Order Processing Time

We pride ourselves on our lightning-fast order processing:

• Processing Time: All orders are processed and dispatched within 24 to 48 hours (Monday through Friday, excluding weekends and national holidays).
• Orders placed over the weekend or on holidays will be processed on the next business day.

4. Estimated Transit & Delivery Times

We partner with top-tier carriers (such as USPS, UPS, FedEx, and DHL Canada) to ensure the shortest possible transit times for our customers:

Destination	Shipping Method	Estimated Transit Time	Cost
United States	Express / Priority Standard	3 – 5 Business Days	FREE
Canada	Cross-Border Express / Local Post	4 – 7 Business Days	FREE

Please note: While 95% of our packages arrive within these windows, delivery times are estimates and may occasionally be affected by carrier delays, customs clearance, or peak holiday seasons.

5. Customs, Duties, and Taxes (For Canadian Orders)

• For our Canadian customers, all shipments are processed efficiently to minimize delays.
• Duties & Import Taxes: Any applicable local customs duties, GST/HST, or import taxes are fully calculated and included at checkout (DDP – Delivered Duty Paid), meaning you will not be charged any extra fees upon delivery.

6. Order Tracking

• Once your order has been dispatched, you will receive an automatic Shipping Confirmation Email containing your tracking number and a direct link to monitor your package’s journey.
• You can also log into your account on our website at any time to view real-time tracking updates.

7. Incorrect Address & Package Safety

• Address Accuracy: Please ensure your shipping address is correct at checkout. We are unable to redirect packages once they have been dispatched.
• Lost or Damaged Items: If your package arrives damaged or tracking shows it was delivered but you haven’t received it, please contact our support team within 7 days of the delivery date at [email protected], and we will promptly make it right with a replacement or refund.